Privacy Policy

PRIVACY POLICY: LEAF TECHNOLOGIES

Last Updated: April 2026

1. Introduction

Leaf Technologies (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website, www.leaftechnologies.co.za, or engage with our services.

This policy is designed to comply with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We collect information that allows us to identify you and provide our IT, print, and digital solutions. This includes:

  • Voluntary Information: Information you provide via contact forms, quote requests, or email (e.g., name, email address, phone number, company name, and specific service interests).
  • Automatic Information: Technical data collected via cookies and analytics (e.g., IP address, browser type, and site navigation patterns).

3. Purpose of Processing

We process your personal information for the following purposes:

  • To respond to your inquiries and provide technical or sales support.
  • To manage our Service Level Agreements (SLAs) and provide IT support.
  • To process orders for office automation, print solutions, and consumables.
  • To send administrative updates or marketing communications (only with your consent).
  • To improve our website’s functionality and user experience.

By using our contact forms or reaching out via our published contact details, you explicitly consent to Leaf Technologies processing your information for the purpose it was provided. You may withdraw this consent at any time.

5. Information Security

We implement robust technical and organizational measures to protect your personal information against unauthorized access, loss, or theft. As a provider of Cybersecurity-as-a-Service, we take our internal data security seriously, though no transmission over the internet can be guaranteed as 100% secure.

6. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only with:

  • Service Partners: Trusted partners (such as Kyocera or Microsoft) and logistics providers necessary to fulfill your service requests.
  • Legal Compliance: Where required by South African law or regulatory bodies.

7. Cross-Border Data Transfer

Leaf Technologies operates 8 national branches across South Africa. While your data is primarily stored locally, some cloud-based services (like Microsoft 365) may store data on international servers. we ensure these providers maintain a level of protection equivalent to POPIA.

8. Your Rights

Under POPIA, you have the right to:

  • Request confirmation of the personal information we hold about you.
  • Request that we correct or update any inaccurate information.
  • Request the deletion of your personal information.
  • Object to the processing of your data for direct marketing purposes.

9. Cookies

Our website uses cookies to optimize your experience. You can manage your cookie preferences through your browser settings.

10. Contact Details

If you have any questions regarding this policy or wish to exercise your data rights, please contact our Information Officer:

11. Complaints

Should you feel we have not handled your data correctly, you have the right to lodge a complaint with the South African Information Regulator: